Package Included:
Pet Toy * 1pcs
English color box * 1pcs
Instructions * 1pcs
Bell belt * 3pcs
USB cable * 1pcs
Telescopic rod * 1pcs
Support base bracket * 4pcs

Note:
1.When using this product, if you encounter timid and shy cats, please turn on the product and leave it in the cat's activity area for a period of time. After the cat gradually approaches and becomes familiar with the product, the use effect will be better.
2. Do not forcefully drop or press the product, and do not soak the product in water.
3. Please charge 2-3H for the first time you receive this product.
4.2 PCS yellow round balls are fixed on the product chute, please do not force the balls out.
5. The configured bell belt+3, if there is slight hair loss, this is a normal phenomenon, please do not forcefully pull.
6. The outer device of the laser emission head of the cat toy is a transparent window, which blocks the intensity of the laser emission and will not have any side effects on the cat and human body. It protects the safety of the cat and human body. Please use it with confidence.
7. Do not forcefully break or pull the telescopic rod.
8. The product will automatically shut down after a continuous working time of about 30 minutes. If cats with poor physical fitness or cats with good physical fitness experience fatigue while playing, it is recommended to stop the product from working directly after playing for about 10-15 minutes. Maintain the cat's physical strength.

FAQ:

 

Q1: What is your company’s competitive advantage?

A1: Our company is a professional manufacturer of Smart Pet Product,12 years-oversea sales experience,aim at provide a comprehensive solution for your business in Cat & Dog Products.

Service: One-stop procurement, OEM/ODM orders are welcomed

Certificates: FCC, CE, UKCA, RoHS

 

Q2: Can l get a sample?

A2: Yes we support sample order, MOQ can be 1pcs

 

Q3: What’s the MOQ?

A3: Online order most support 1pcs, different product different MOQ

OEM/ODM:Our minimum order qty is 100pcs each model, but we accept small order as trial order.

 

Q4: What’s your delivery Time?

A4: About 5-12 working days for online product

About 7-15 working days for a bulk product

 

Q5: What shipping method can i choose? How about the shipping time?

A5: For small order, by air express like DHL, UPS, TNT, FedEx ,Aramex, about 3-7 working days. For big order, by air about 7-12 working days, by sea about 15-45 working days.

We will check the best shipping solution according to the destinations and order quantity for our customers.

 

Q6: How about your warranty?

A6: Warranty is 12 months, life-time maintain!

 

For any quality problem, please take photos and videos for our checking. We will held the responsibility and give you a satisfactory solution. Negotiation is a better solution for problems.

 

Q7: How can you guarantee your quality?

A7: Normally we will send you a sample to confirm everything first. We will make the big order exactly the same as you request. The order can be also placed through alibaba trade assurance, it can guarantee the quality and delivery, if it has quality discrepancy, Alibaba will help you and return the money to you.