OEM 3.2L Eco-Friendly Stylish Stainless Steel Automatic Cat Water Fountain with Portable Design for Indoor Use
OEM 3.2L Eco-Friendly Stylish Stainless Steel Automatic Cat Water Fountain with Portable Design for Indoor Use
How often should I clean the cat drinking fountain and pump?
How often should I clean the cat drinking fountain and pump?We recommend cleaning the cat water fountain and water pump every two weeks.
How can I judge the water level in the drinking fountain?
A transparent round window is designed on the stainless steel cat water fountain, you can view the water level of the cat water fountain without opening the cat fountain.
What should I pay attention to about the pump?
For the longevity of the pump, we kindly advise cleaning the pump once a week and maintaining the water level of the cat fountain at more than 1/3 of the tank capacity.
How frequently does the filters need to be replaced?
For the health of your pets, please change the filter every 1-2 weeks.
How to reduce the noise level up?
Check if it`s empty or water level drop below minimum, then refill the fountain under max level. Check if there are hairs blocking the impeller of the water pump.Sometimes the impeller was totally encrusted in calcium.
FAQ
Q1: What is your company’s competitive advantage?
A1: Our company is a professional manufacturer of Smart Pet Feeder & Fountain,12 years-oversea sales experience,aim at provide a comprehensive solution for your business in Cat Product.
Service: OEM/ODM orders are welcomed
Certificates: FCC, CE, UKCA, RoHS
Q2: Can l get a sample?
A2: Yes we support sample order, MOQ can be 1pcs
Q3: What’s the MOQ?
A3: Online order most support 1pcs, different products different MOQ
OEM/ODM:Our minimum order qty is 100pcs each model, but we accept small order as trial order.
Q4: What’s your delivery Time?
A4: About 5-12 working days for online product
About 7-15 working days for a bulk product
Q5: What shipping method can i choose? How about the shipping time?
A5: For small order, by air express like DHL, UPS, TNT, FedEx ,Aramex, about 3-7 working days.
For big order, by air about 7-12 working days, by sea about 15-45 working days.
We will check the best shipping solution according to the destinations and order quantity for our customers.
Q6: How about your warranty?
A6: Warranty is 12 months, life-time maintain!
For any quality problem, please take photos and videos for our checking. We will held the responsibility and give you a
satisfactory solution. Negotiation is a better solution for problems.
Q7: How can you guarantee your quality?
A7: Normally we will send you a sample to confirm everything first. We will make the big order exactly the same as you request. The order can be also placed through alibaba trade assurance, it can guarantee the quality and delivery, if it has quality discrepancy, Alibaba will help you and return the money to you.
