Q1. Are you manufacturer or trade company?

----We are Integrated Industry and Trade company,was established in Shenzhen, China in 2021. We specialize in the development and export of mid-to-high-end smart pet products. Our Main products include Pet Cleaning & Grooming Products such as automatic cat litter box, Pet brushes, Pet cleaning products, Pet Bowls & Feeders such as automatic water feeder, automatic dog and cat feeders, Pet Beds & Accessories such as high-end pet car seat, smart pet toy, pet training and cleaning products, etc. Presently we have cooperation with almost all the top pet brands. We can provide large quantities of products production service according to the needs of customers. Can also meet the customer's one-stop procurement needs, and can also quickly customize small batches according to the customer's needs, and can also provide one-piece delivery service for fast delivery. On the premise of ensuring quality, we can Provide the most competitive products. In addition, we have cooperated with major mainstream logistics and transportation companies to provide customers with the most suitable logistics solutions. At present, our main customer groups are the United States, Europe and Japan. In order to provide satisfactory products and services, we strictly follow the international standard modernized quality management system. In addition, we have obtained C E, RoHS, F C C and other certificates. Welcome your consultation and cooperation, we look forward to establishing a long-term mutually beneficial cooperative relationship with you!

Q2.Can l ask for a sample?

----Yes we provide free sample. Samples cost will be 100% Returned after you place a formal and batch order.

Q3.How long we can get the samples? How long about the delivery time?

----Our RTS Product sample time is 2-5 working days, delivery time is about 10-20 days.

----Our OEM Product sample time is 7-10 working days, delivery time is about 15-30 days.

Q4.  Can we provide the certificates and qualifications?

----Yes, most of our products have been applied CE, ROHS, FCC, etc. Different product type will have different requirements,Welcome your consultation and cooperation, we look forward to establishing a long-term mutually beneficial cooperative relationship with you!

Q5.What kind of shipping method can you cooperate with?

----Sea shipping, railway shipping and air transportation are all available. DHL, UPS, FEDEX, TNT or some special shipping routes are publicly known for shipping,too. We will check the best shipping solution according to the destinations and order quantity for our customers.

Q6.What payment terms you accept?

----We accept T/T, L/C, PAYPAL. Any kind of payment is OK for us.

Q7.What about your warranty?

----We offer 12 months of guarantee for all our products since the date of delivery date. For any quality problem, please take photos and videos for our checking. We will held the responsibility and give you a satisfactory solution. Negotiation is a better solution for problems.